Refund policy
Returns Policy
We are committed to ensuring your complete satisfaction with our products. If, for any reason, you are not satisfied with your purchase, we offer you the option to return the product and obtain a refund or exchange.
Return Conditions:
The return must be requested within 14 days from the delivery date.
The product must be in its original condition, unused and free of damage.
All original accessories, packaging and materials must be included in the return.
The customer is responsible for return shipping costs unless the product was damaged or incorrectly delivered.
Returns will be subject to an assessment by our quality team before being accepted.
Return Procedure:
Contact us via email at info@rissocornici.it or by telephone at +39 0185300786 to request a return authorization.
Package the product securely, including all original accessories.
Return the product to the address provided using a trackable shipping service.
Once we have received the return and verified compliance with the return conditions, we will proceed with the refund or exchange within 10 working days.
Policy for Defective or Damaged Products:
In the event that the product received is defective or damaged, please contact us within 7 days of the delivery date. We will try our best to solve the problem as soon as possible and offer you a satisfactory solution.
For further information or assistance, do not hesitate to contact our customer service.
Thank you for your understanding and cooperation.
We are committed to ensuring your complete satisfaction with our products. If, for any reason, you are not satisfied with your purchase, we offer you the option to return the product and obtain a refund or exchange.
Return Conditions:
The return must be requested within 14 days from the delivery date.
The product must be in its original condition, unused and free of damage.
All original accessories, packaging and materials must be included in the return.
The customer is responsible for return shipping costs unless the product was damaged or incorrectly delivered.
Returns will be subject to an assessment by our quality team before being accepted.
Return Procedure:
Contact us via email at info@rissocornici.it or by telephone at +39 0185300786 to request a return authorization.
Package the product securely, including all original accessories.
Return the product to the address provided using a trackable shipping service.
Once we have received the return and verified compliance with the return conditions, we will proceed with the refund or exchange within 10 working days.
Policy for Defective or Damaged Products:
In the event that the product received is defective or damaged, please contact us within 7 days of the delivery date. We will try our best to solve the problem as soon as possible and offer you a satisfactory solution.
For further information or assistance, do not hesitate to contact our customer service.
Thank you for your understanding and cooperation.